Terms & Conditions
jomkis Usage

Acceptance of Terms

This Terms and Conditions document ("Agreement") is a legally binding contract between you ("User", "Member") and jomkis ("Platform", "We"). By accessing, registering or using any part of the jomkis platform through the website jomkis.onl, you acknowledge that you have read, understood and agree to be fully bound by all terms stated here.

If you do not agree with any part of this Agreement, you must stop using the platform immediately. Continued use after the terms are updated will be considered acceptance of the latest version.

Eligibility & Age Limit

Use of the jomkis platform is restricted to individuals who meet the following criteria:

• ⚠️ At least 21 years of age at the time of registration and throughout the period of use.
• An individual who is legally capable of entering into a binding agreement under the laws applicable to you.
• Not located in any jurisdiction that prohibits online gambling activities.
• Registering only one (1) account under your real name and identity.

Account Registration & Management

To register a jomkis account, you are required to provide true, accurate and complete information including your full name as per your MyKad, an active mobile phone number, a valid email address and any other information required by the platform from time to time.

You are fully responsible for:

• The confidentiality of your password and account login information at all times.
• All activity that occurs under your account, whether with or without your authorisation.
• Ensuring your account information is kept up to date whenever any changes occur.
• Notifying the jomkis support team immediately if you suspect unauthorised access to your account.

jomkis reserves the right to request an identity verification process (KYC — Know Your Customer) at any time, including before processing your first withdrawal. Documents that may be required include a copy of your MyKad or other valid identity document.

Deposits & Withdrawals

All financial transactions on the jomkis platform are subject to the following policies:

• Minimum deposit limit: RM50 per payment method.
• Minimum withdrawal limit: RM50 per transaction.
• Supported methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrencies (USDT, BTC, ETH).
• Withdrawal processing time: Between 15 minutes and 2 hours after approval.

jomkis processes all withdrawals only to the same payment method used for the deposit, subject to identity verification requirements. Funds may only be returned to the registered account holder.

Bonuses, Promotions & Wagering Requirements

All bonus offers at jomkis are subject to wagering requirements and specific terms stated at the time the offer is made. Players are responsible for fully understanding those conditions before accepting any bonus.

Welcome Bonus: jomkis offers a 120% first deposit bonus up to a maximum of RM1,000. The wagering requirement is 15 times the value of the bonus received before bonus winnings can be withdrawn.

Calculated examples:

• Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering required: RM120 × 15 = RM1,800
• Deposit RM1,800 → Bonus RM1,000 → Balance RM2,800 → Wagering required: RM1,000 × 15 = RM15,000

Additional bonus rules:

• Only one welcome bonus is allowed per account, IP address, device and household.
• Bonuses cannot be transferred or converted directly to cash before wagering requirements are met.
• jomkis reserves the right to withdraw bonuses obtained unlawfully or through fraud.
• Other promotions may have different wagering requirements — please check the individual terms of each promotion.

Game Rules

The jomkis platform offers a range of games including online slots, live casino, sports betting, and table games such as baccarat, roulette, blackjack and sic bo. All games are provided by licensed studios and are subject to the following rules:

• The results of all games are final and cannot be contested except in cases of confirmed technical error.
• Should a technical disruption occur during a game session, jomkis will resolve the situation based on stored server records.
• All games use a random number generator (RNG) that is independently audited to ensure fair results.
• Minimum and maximum bet limits for each game are set within the game interface itself.
• For sports betting, jomkis reserves the right to cancel or adjust bets if odds are displayed incorrectly due to a technical error.

VIP Programme & Weekly Cashback

The jomkis VIP programme has three (3) tiers that reward loyal players with weekly cashback:

• 🥉 Bronze — Weekly cashback of up to 0.5%
• 🥈 Silver — Weekly cashback of up to 1.0%
• 🥇 Gold — Weekly cashback of up to 1.5%

VIP tier advancement depends on a player's gaming activity and loyalty over time. jomkis reserves the right to change the VIP programme structure with reasonable notice to affected members.

Cashback is credited automatically to the member's account and may be subject to minimum usage conditions. The exact cashback value will be stated in the member account portal at the time of crediting.

Prohibited Activities & Behaviour

The following are strictly prohibited on the jomkis platform and may result in immediate account closure and forfeiture of all funds:

• Registering more than one account under the same or different names.
• Using automated software, bots, or any third-party tools to access or influence game outcomes.
• Abusing bonuses, promotions, or cashback offers through methods not intended by jomkis.
• Colluding with other players to manipulate game outcomes.
• Providing false identity information or stealing another person's identity.
• Using the platform for any money laundering activity or unlawful financial transactions.
• Accessing the platform from jurisdictions where online gambling is prohibited.

Account Closure & Suspension

jomkis reserves the right to suspend or close any account at any time for reasonable grounds, including but not limited to a breach of these terms, legal compliance requirements, or requests from enforcement agencies.

Members also have the right to close their own account voluntarily. Such requests should be submitted to the jomkis support team via live chat or email. All eligible funds will be returned after the required verification process is completed, subject to the applicable withdrawal terms.

In the context of responsible gambling, members who need assistance may request a temporary account suspension or self-exclusion. Contact our support team for more information on these options or visit our Responsible Gambling page.

Limitation of Liability

jomkis provides this platform on an "as is" basis and makes no guarantee that the service will operate without interruption, errors, or technical faults at all times.

To the extent permitted by applicable law, jomkis will not be liable for:

• Indirect, consequential, special, or punitive losses arising from the use of the platform.
• Loss of funds, opportunities, or data caused by technical disruptions beyond our control.
• Actions or failures of third parties including payment providers or game suppliers.
• Betting decisions made based on inaccurate information obtained from external sources.

jomkis's total liability to any member is limited to the amount deposited by that member in the thirty (30) days prior to the claim being made.

Amendments to Terms & Conditions

jomkis reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our absolute discretion. Amendments take effect immediately upon publication on this website.

Notice of significant amendments will be communicated to members via their registered email or in-platform notifications. Continued use of the jomkis platform after any amendment is published constitutes your acceptance of the revised terms.

You are encouraged to review this page periodically to ensure you are always aware of the latest terms governing your use of the jomkis platform.

Contact Us

If you have any questions regarding these Terms and Conditions or need further clarification on any provision within them, please contact the jomkis customer service team, available 24 hours a day, 7 days a week.

Support Email:
[email protected]

All enquiries are answered in Malay and English. For issues that require identity verification, please include your registered account number in any correspondence.